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Sandtown Habitat for Humanity is one component of the New Song Urban Ministries model for community development.

Go to nsum.org (opens in a new window)

 

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Visit our "News" page to see what's coming up SHFH.

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ReStore FAQ
 


   Frequently Asked Questions

 
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What is the purpose of the Sandtown ReStore?

The primary mission of the ReStore is to make new and gently used home improvement and building materials available to Sandtown residents and homeowners, as well as to others interested in quality merchandise at discount prices. Our secondary mission is to raise money for rehabbing additional houses in the neighborhood.
 

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How are prices determined?

Prices are based on condition and number available for sale and are usually set at 10-50% of retail, with occasional items of significantly higher value set somewhat higher. Prices are strictly non-negotiable because we wish to be fair to all of our customers. Providing a discount to one customer and not another is discrimination and inherently unfair.
 

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Why are all sales "cash and carry" and final?

We have a very limited amount of display and storage space, so we are unable to accommodate layaway or partial payments on merchandise. Items paid in full can remain in our store up to 7 days while the customer arranges for pickup. Items "with a plug" (appliances and electronics) may be returned within 7 days for store credit, repair, or refund.
 

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Can you pick up items I wish to donate?

We offer a limited pickup service for larger donations. This is dependent on the quantity and quality of your donation, your location, and our availability to perform the pickup. Please call the ReStore line, 410-669-3309, ext. 16, with questions.
 

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May I bring donations to your store at my own convenience?

We accept drop-off donations during the week, Tuesday-Friday, from 10 a.m. to 4 p.m. Please call first to confirm that yours are items we can accept. See also our list of acceptable donations. PLEASE DO NOT DROP ITEMS AT OUR WAREHOUSE WHEN NO ONE IS AVAILABLE TO RECEIVE THEM.
 

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Is there someone who can answer my questions about items I want to donate?

Absolutely. You may leave a message on the ReStore line and someone will return your call within two business days. Alternately, you may send your questions to restore@sandtownhabitat.org.
 

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Is my donation tax deductible?

Yes, to the full extent of the law. Sandtown Habitat is a 501(c)3 charitable organization. Please consult with an accountant regarding assigning a value to your donation.
 

 

Sandtown Habitat for Humanity
1300 N. Fulton Avenue Baltimore, MD 21217
Phone: 410.669.3309
Fax: 410.523.3015

   
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